Software · On the floor

Inspection bench

Where returns are opened on camera and graded. The same discipline as the pack bench, pointed the other way.

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01
Records from sealed parcel

02
Item-level outcomes

03
Grades your bands

04
Results pushed to your returns portal

What it produces

Inspection bench, as you see it.

The bench app, recording from the moment the parcel is still sealed. Items are scanned OUT of the parcel against what the return said would be in it — so anything short is on the footage rather than inferred afterwards.

fuilfl. Warehouse · Station INSPECT-01

Return · RMA-3391

Order #1042 · 3 expected

Recording

A returned parcel being opened at the bench

The returned items laid out on the bench

Opening parcel01:12

Ribbed Knit Midi · SandResaleable0:24

Cotton Tee · WhiteCleanable0:51

Silk Scarf · InkNot in parcel

1 item short — recorded on the footage, not inferred afterwards

How it runs

Three steps, in order.

Parcel booked in and recordedRecording starts with the parcel sealed, so the footage covers arrival as well as inspection.
Items scanned out against the returnWhat was supposed to come back is compared against what actually did. Missing and foreign items are recorded, not inferred.
Condition graded to your rulesThe inspector grades against your definitions, and the grade is attached to the item and its video.

What that includes

What that includes.

Recording tied to the return reference, not the day
Item-level outcomes with timestamps
Missing, extra and wrong-item handling built in
Condition bands you define
Grade and outcome pushed back to your returns portal

What we need from you

Your condition bands and what each one means
The outcome you want for each grade

What you get back

Recording tied to the return reference
Item-level outcomes with timestamps
Missing, extra and wrong-item handling built in
Grade and outcome pushed back to your returns portal

The honest bit

The bench does not let an inspector override a scan to make a return tidy. If the item does not match, that is recorded — which occasionally produces awkward data, and that is the point of having it.

Talk to someone who runs the floor

Also under on the floor

All software →

Phones on the floor

Picking, moves, stock takes and search all run from a phone in the picker's hand.

Pack bench

The station app on the bench PC: scan, film, print and ship in one place.

Goods-in diary

Deliveries booked before they arrive, expected on a date, and chased when they do not turn up.

Want to see it on your own orders?

Run a four-week trial. No contract, no minimum — long enough that the returns from week one come back inside it.